Those days are long gone when HR
function could be handled by a single person. The typical “HR Lady” is being
replaced by a complete staff of professionals having diverse roles &
responsibilities. Today’s HR is seen as the catch for handling all aspects of
employee relations and organizational culture. Furthermore, their role
continues to evolve on a daily basis in the current employment environment.
Every business has its own strategies
and visions in place but they somehow lag behind in bringing all things
together at the same place and pace. Aligning organizational goals includes
connecting to all employees individually, delivering to customers, operational
excellence processes, measuring outcomes and rewarding the worthy personnel.
This job requires certain talent that only an HR could possess and implement in
a stipulated manner.
“HRs are the makers and keepers of an organization’s culture; and they are the one who run the show”.
Here are some excerpts from what the
industry experts believe HR teams must have:
- The HR team should contain people who possess business knowledge so that they can take decisions according to the business perspective. The team will then be more comfortable in talking about strategies and will understand the business operations in a better way.
- HR pros should be analytical and technology-driven so that they can suggest new ways of handling the workforce.
- HR has the responsibility of an overall organizational development thus they should be well-versed with the organizational capabilities, its design and strategic talent.
Challenges Faced By The HR Role In Growing Markets
Unlike in mature markets like that of US
and Europe, HR role faces many sorts of challenges with respect to growing markets
(as in Asian countries). Mature markets are focused more on upgrading themselves
to a higher level of technology or automating new processes. Whereas in other
markets, in spite of having organizations that are growing really fast; there
is a lack of required infrastructure, the consistent processes and the teams.
Some of the challenges encountered by growing markets are mentioned below -
- Availability of talent in the local marketplace
- Need to pay higher salaries as the price of scarce resources is way higher
- Binding talent with the organization
- Managing and measuring in-job performance
- Complex employment law provisions
- Difficulty in justifying technological investment
Other facts like facilities and infrastructure that definitely impacts overall productivity. Using smart analytics tools can help HR pros to overcome these challenges. It can help in identifying issues according to a specific country and develop customized approaches to resolve them. With the adoption of a Workforce Management System, HR pros can create a high performing workforce; keeping in mind the intangible things that form an organization – employee engagement and workplace culture.
