Employee
Grievance Handling can be the most Exciting as well as Daunting task for an HR.
Thinking
why Exciting?
Answer
being an employee can come up with any kind of issue- some funny, some serious
and some may cannot be treated as an issue even. But, what makes it exciting
and daunting is you cannot show your predicament towards any of these and have
to be as neutral and professional as you can.
The
whole concept of employee grievance handling rests on the fact how important your
employee’s emotions are for you and how seriously you take them.
Big
or Small, you cannot ignore the issue completely as it is bothering one of your
employees which may affect his productivity and in worse case, may affect the
entire working environment. But, with broadening HR aspects and its involvement
in almost every department, it is not possible for the human resource
professionals to give time to each and every employee or keep record of their
stated problems.
TeamWise-Grievance Handling system is an optimum solution to this. The HR software is
embedded with an in-built complain centre, where the employees can post their
complaints. The complaint will get processed in an utterly professional and
systematic manner, moving from hierarchy to hierarchy and finally getting to a
conclusion!
The
idea of this whole system is just to ensure employees they are being heard and
their concerns are taken care of. This will not only improve employee
satisfaction levels, but will also IMPROVE the work environment and productivity
greatly.
